Jens Oliver Meiert

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7 Additional Ways to Focus on Users

Published on Sep 10, 2007 (updated Jun 13, 2024), filed under . (Share this post, e.g., on Mastodon.)

Smashing Magazine just published my article on 20 [Alternative] Ways to Focus on Users, and not only do I like to point to the article, I also like to extend it. A quick bonus level, so to speak.

  1. “A day in the life”: Compile the activities and conditions that users experience over an entire day in order to derive design decisions for everyday life products.

  2. Competitive product survey: Conduct and compare competitive product evaluations in order to determine product standards and to specify requirements.

  3. “Quick and dirty” prototyping: Sketch design ideas in order to uncover and test the underlying concepts.

  4. Rapid ethnography: Spend as much time as possible with people relevant to the topic in order to understand their behavior.

  5. Scenarios: Illustrate and describe the context of use of a service in order to identify and evaluate the essence of a design idea.

  6. Try it yourself: Sometimes missed, use the products you are designing in order to get a minimum understanding of the experience that users make.

  7. Word-concept association: Let people associate words with (design) concepts in order to cluster user perceptions and to range in features.

About Me

Jens Oliver Meiert, on March 2, 2026.

I’m Jens (long: Jens Oliver Meiert), and I’m an engineering lead, guerrilla philosopher, and indie publisher. I’ve worked as a technical lead and engineering manager at various companies (e.g., Google); I’m an active web and tool developer (code optimization, digital defense), a contributor to web standards (like HTML, CSS, WCAG), and a book author (O’Reilly, Frontend Dogma).

I love trying things—in web development and engineering management, but also in politics and philosophy, where I hold to one idea in particular: that we can only be well if we take good care of everyone. Here on meiert.com I talk about some of my perspectives and experiences. (Interpret charitably but be critical—and share feedback and advice that makes my work better.)