25 Excellent Usability/UX Articles and Resources
Post from March 30, 2007 (↻ December 29, 2020), filed under Web Development and Art and Design.
This post is partially outdated.
Today I thought I’d share some of the most valuable usability and user experience articles and resources I know, in a somewhat wild mix. Since there’s presumably enough to read and talk about later, please welcome a few great articles and research papers you hopefully enjoy as much as I do:
- Apple: User Experience Guides
- Calabria: An Introduction to Personas and How to Create Them
- Cameron: Why People Don’t Read Online and What to Do About It
- Crescimanno: Sensible Forms: A Form Usability Checklist
- Garrett: The Elements of User Experience (PDF, 17 KB)
- Hadley: Clean, Cutting-Edge UI Design Cuts McAfee’s Support Calls by 90%
- Hawdale: The Vision of Good User Experience (PDF, 1,115 KB)
- Knemeyer: Completely Rethinking the Web
- Merholz: The Lure of the Single Click
- Merholz: User Experience Is a Quality, Not a Discipline
- Morville: User Experience Design
- Perfetti: Reassuring Users with Inukshuk Content
- Tullis et al.: A Study of Website Navigation Methods
- Usability.gov: Research-Based Web Design and Usability Guidelines (PDF, 161,101 KB)
- UsabilityNet: International Standards for HCI and Usability
- Wroblewski: The Sweet Spot for Buying
- W3C WAI: Notes on User Centered Design Process (UCD)
- WebSiteOptimization.com: Clickstream Study Reveals Dynamic Web
In case you miss people, organizations, or other things concerning the above topics, here are a few more excellent sites where you’ll find interesting material and good advice:
- Cooper, Alan
- Human Factors International
- Hurst, Mark
- Knemeyer, Dirk
- Nielsen, Jakob
- Norman, Donald
- Tognazzini, Bruce
- User Interface Engineering
- UXmatters
No matter that these are 27 resources, what are you favorites of both these and your own bookmarks?
About Me

I’m Jens Oliver Meiert, and I’m a web developer and author. I love trying things (including philosophy, art, and adventure). Here on meiert.com I share some of my views and experiences.
If you have a question or suggestion about what I write, please leave a comment (if available) or a message.
Comments (Closed)
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On April 9, 2007, 22:11 CEST, Austin Govella said:
Jens,
That’s an awesome list.
There are two articles I keep close:
“Information Interaction Design: A unified field theory of design” by
Nathan Shedroff:
* http://www.nathan.com/thoughts/unified/“All watched over by machines of loving grace: Some ethical guidelines
for user experience in ubiquitous-computing settings” by Adam
Greenfield (Boxes and Arrows)
* http://tinyurl.com/nw3mxNot sure these belong on your list. They’re just good. Curious to hear
about other personal touchstones. -
On December 2, 2008, 15:15 CET, Richard Morton said:
Very useful list, and I particularly like Jesse James Garret’s PDF in your list. Although it is quite old now it still covers the user experience fundamentals very well.
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On February 16, 2009, 21:50 CET, Jens Oliver Meiert said:
Late addition: If this was helpful, take a look at my Delicious bookmarks tagged usability/ux and temporary, too.
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Have a look at the most popular posts, possibly including:

Perhaps my most relevant book: CSS Optimization Basics (2018). Writing CSS is a craft. As craftspeople we strive to write high quality CSS. In CSS Optimization Basics I lay out some of the most important aspects of such CSS. (Also available in a bundle with Upgrade Your HTML and The Web Development Glossary.)
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